RESIDENTIAL RULES AND REGULATIONS
Payment Options:
- You will be billed four times per year and each bill covers three months in advance
- Payments are due by the 10th of the first month in the quarter that is being billed
- Please ensure that your remittance stub accompanies your check or money order
- We also accept Visa, MasterCard, American Express, and Discover Card- please call our office to utilize one of these options
- Auto pay is also available with all credit card options
- Minimum 60 day notice to cancel service. To cancel service you must speak to a customer service rep directly, voicemail is unacceptable.
- Refund policy-No customer refunds for cancelled service without 60 day notice.
TRASH COLLECTION HELPFUL HINTS
- COLLECTION TIME-trash must be placed for collection the night before the scheduled collection day
- UNLIMITED HOUSEHOLD TRASH
- YARD WASTE - as of 7-28-88 the state of Pennsylvania enacted Act 101 which prohibits the collecting of refuse consisting primarily of yard waste. We will accept up to 4 bags, cans, or bundles per week. (branches/twigs must be bundled and tied in lengths not exceeding 4 feet) No dirt, soil, or rocks can be collected
- BULK ITEMS - your service includes one bulk item per week such as mattresses, box springs, furniture, carpet (carpet must be cut into 4 foot lengths and 4 foot widths, rolled and tied), and appliances (non-CFC /freon items). For construction debris and household cleanups please contact our office to arrange for a temporary container.
- CFC ITEMS - please contact our office to arrange for the collection of any refrigerators or air conditioners at an additional charge.
- PROHIBITED ITEMS - the following items can not be collected with your household waste:
- tires
- auto parts
- liquid chemicals such as motor oil, chlorine, etc.
- paint containers (can be accepted if completely empty or dry – no free flowing liquids.)

